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"The place was ok. The outdoors was great. The room was great but no breakfast."

"The staff don’t care at all . They gave us a room which was unkept , it had no fridge , microwave or Tv inside . The lady at the reception was so unprofessional. They served us breakfast at noon . My general experience was extremely bad"

"Mt Elgon is so beautiful with great scenery, clean rooms, elegant architecture and great customer service. I would definitely recommend it to anyone looking to visit Mbale"

"I am Muzungo and my bride Ugandan. We spent our honeymoon here while enjoying Jinja’s attractions. We found the place to be nice by Uganda standards and after sorting out a few things with the very helpful staff our stay was very nice. They have amazing water pressure and depending on the room you get, amazing showers. I found the staff to be very helpful and the restaurant kept me and my wife well fed with very good food. They even accommodated my wife’s taste for mostly local foods which their menu doesn’t really offer. It was quiet and taken care off and very peaceful. The location is actually very good for getting to the different adventure activity companies located by Victoria Lake and the Nile River. I would stay there again as my wife and I felt like we made friends with the staff."

"Very friendly staff & excellent spa services "

"Good view "

"They couldn't find our prepaid Expedia reservation. Clean room, friendly staff. No safe or minifrig. Wifi nonexistant to terrible. "

"Excellent Hotel. Good Wi-Fi, good hot water. Excellent air-conditioning. Great pool, good gym, good view of the Nile. And a sauna!"

"Says WiFi but only a few rooms have it and they try to charge extra for the same size room that has WiFi. Plumbing is a huge issue, first room no hot water and when finally moved to another room hot water didn't make it to the shower. Slow if any response at blackouts. Maids very friendly and helpful - the rest of the staff useless, especially the manager. I would not recommend during the dry season! I won't go back there either"